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At Ezi-Tax & Ezi-Books, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This statement explains how we collect, use, store, and safeguard your information when you engage with our services or visit our website.

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1. Information We Collect

We may collect and process the following types of personal information:

• Full name, ID number, and contact details (email, phone, address).

• Financial and tax information required for bookkeeping, accounting, and tax submissions.

• Business information (company registration, VAT details, payroll data).

• Records of your communications and interactions with us (emails, phone calls, website forms).

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2. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

• Providing tax, accounting, and bookkeeping services.

• Preparing and submitting returns to SARS.

• Communicating with you regarding your accounts, deadlines, or compliance matters.

• Meeting legal and regulatory obligations.

• Improving our services and website experience.

We will not use your information for purposes other than those disclosed, unless required by law or with your consent.

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3. Sharing of Information

We may share your information with:

• Regulatory bodies such as SARS, where required by law.

• Trusted third-party service providers (e.g., accounting software platforms, IT support) under strict confidentiality.

• Legal or professional advisors assisting with compliance.

We do not sell, rent, or trade your personal information.

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4. Data Security

We take appropriate, reasonable technical and organisational measures to secure your information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Your information is stored securely in compliance with POPIA, and access is restricted to authorised personnel only.

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5. Retention of Information

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this statement.

• Meet legal, regulatory, or contractual obligations.

After this period, your information will be securely deleted or destroyed.

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6. Your Rights

In terms of POPIA, you have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of inaccurate, irrelevant, or excessive data.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.

Contact details of the Information Regulator can be found at https://www.justice.gov.za/inforeg.

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7. Cookies and Website Use

Our website may use cookies to improve user experience. Cookies do not collect personal information unless you provide it voluntarily (e.g., via contact forms). You can adjust your browser settings to disable cookies if preferred.

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8. Contact Us

For questions, requests, or concerns regarding your personal information, please contact us:

Ezi-Tax & Ezi-Books
Email: info@ezi-tax.co.za
Phone: 071 603 4094
Registered Address: 16 Paul Street, Northwold.